Run the print qualify pages as you have done, playing close attention to the black which seems to be your major issue. Offices that produce more pages than that will either have to look elsewhere or buy a second machine. Figure Step Figure 1: Open the right door 1. I ran the print quality pages to get a baseline and then swapped the black and cyan cartridges, disabling the cartridge check so it would run. Put the printer is diagnostics mode, disable cartridge check. Push the fuser in, until it snaps into place.Next
This one is very difficult since it could be a contact or other issue. Unpack the new fuser from its protective bag, and put it on a flat clean surface, in a safe and protected location. Based on our 100% Satisfaction Guarantee, Ink Technologies will accept returns of compatible or remanufactured ink and toner cartridges for full credit if the returned product has a valid return authorization number and is received in our warehouse within 6 months of the original shipping date. Perhaps something similar is happening in your situation. Issues seem to persist on the engine test page. If there is a confirmed print quality issue, only 1 set of opened products will be accepted for credit returns, and only if less than 30% of the ink or toner has been used. Figure 3: Grasp the blue handles 3.Next
The printer occasionally groans still, but it always exhibits the print quality issues that you see in the below pictures. Do the same pq troubleshooting. Whelp, did the testing as you had recommended and I've had little luck. This will partially lower the secondary transfer assembly, and reveal the fuser as shown below. The printer has no hard disk, and is plugged to network. Figure 4: Pull the fuser out 4.Next
If the cyan now has issues the problem is with the slot and by the looks of your images I would think highvoltage or mech that drives the toner drums. I'm hoping someone here may have an idea what's going on. If the same the issue is the toner cartridges and nothing, I repeat nothing else. Offices that produce a lot of text documents will love the flawless prints created. Note: It may be helpful to print out these instructions before you start to replace the fuser. Ink Technologies will replace defective compatible or remanufactured products free of charge if the products are returned within 1 year of the original ship date, and provide a return shipping tag for return of the product. If you have another transfer belt around or can borrow one from another printer that is the next item I would try.Next
Do not touch the fuser other than by the blue handles. Look at the pages that have black. Grasp the blue handles on the fuser and squeeze the triggers, as shown in Figure 3. This will also lift the secondary transfer roller assembly to the position in which it is fully engaged. Figure 6: Insert the new fuser 6. Locate the blue handles as shown in Figure 2. Videos showing the groaning noise.
. Inside the belt is a primary transfer roller for each color which is responsible for transferring the image from the drum of the toner to the belt to later be transferred using the secondary transfer roller to the paper and then fused. This machine is currently taking up a spot in my office, so I can run tests as they are suggested to me. Grasp the blue handles on the new fuser and slide it into the printer. The four are cyan, black, magenta and yellow. Figure 7: Close the right door 7. Many types of paper are compatible too, like extra heavy paper, heavy paper, glossy paper, high gloss paper, labels, envelopes, cardstock, light paper, plain paper, transparencies and recycled paper.Next
Figure 5: Unpack the new fuser 5. Then we can see the exact error message and any additional information the printer has to share about the problem. Reseating the control pannel fixed that problem fairly easily. Lift up the right door until it clicks into place. Put the fuser on a flat clean surface, in a safe and protected location. We ended up pulling the trigger on the high voltage power supply and this unfortunately did not resolve the issue.Next
One thing that comes to mind is the transfer belt. That's why buyers should always consider remanufactured printer toner from third party vendors. Is it the same as before the swap or do you now have cyan issues. I have seen printers get stuck initializing before which ended up being a control panel connection issue. Figure 2: Locate the blue handles 2. This will give users versatility that many similar laser printers just don't offer.Next